I've successfully issued a Purchase transaction and now am attempting to issue a refund against it, but the message of 'DBRequestCalls:createRefundInfoArray, Nothing returned from the query' is being returned.
If I attempt to do a void by issuing a PurchaseCorrection call, I get the equally useless message of: 'sendMessage(): Merchant - Could not initialize db object for request'
Transaction ID is '214343-0_14' on store 'store5'
Any ideas?
Same, any help appreciated. I wish I could troubleshoot more but the errors in this system is too generic.