new merchant ( im getting INVALID TRANSACTION=CANNOT PROCESS*INVALID TRANS)

hello im a new merchant 

im getting new merchant ( im getting INVALID TRANSACTION=CANNOT PROCESS*INVALID TRANS) 

im using WHMCS 

  • There's not necessarily one thing that would cause this.  We'd need more details.  Can you provide the following?  If you don't feel comfortable posting this on the forum you can e-mail us at eproducts@moneris.com.

    *store_id

    *QA or Production

    *type of transaction

    *integration method (API, Hosted Paypage, other)