Hi All,
I am using a sandbox account. I just make a test purchase using sandbox account and it shows the response message as "approved" . After that I am using the same orderid for test refund option.But it shows some error like "DBRequestCalls:createRefundInfoArray, Nothing returned from the query". Why this error occured. Is this issue occured because of sandbox account? Please help
Here is the response array
[responseData] => Array ( [ReceiptId] => null [ReferenceNum] => null [ResponseCode] => null [ISO] => null [AuthCode] => null [TransTime] => null [TransDate] => null [TransType] => null [Complete] => false [Message] => DBRequestCalls:createRefundInfoArray, Nothing returned from the query [TransAmount] => null [CardType] => null [TransID] => null [TimedOut] => false [Ticket] => null [IsVisaDebit] => false )
what is the order ID of the purchase please? As well as the store ID used. (you can email those to us at eproducts@moneris.com)
In reply to normand212: