Hello,
If a person has an apostrophe in last name ie. O'Neil, the payment fails with the error: A potentially dangerous Request.Form value was detected from the client (cust_id="O'Neil Margaret"). Moneris does not seem to handle this type of scenario.
If I change the last name to include double quotes rather than an apostrophe, ie. O''Neil, then the payment is approved and the transaction displays Customer ID as O''Neil.
If I change the last name to include grave accent rather than an apostrophe, ie O’Neil, then the payment is approved but the transaction display Customer ID as Oâ??Neil.
We want to be able to use an apostrophe/single quote in the last name, how can I resolve this problem.
Thank you,
Teresa